1. Operator
GrahaDisha is operated by CodeReveal Private Limited. This Privacy Policy applies to visitors, guests, logged-in users, paying users, community participants and users who submit forms on the platform.
2. Information We Collect
Depending on how you use GrahaDisha, we may collect:
- Birth details: name, gender, date of birth, birth time, birthplace, latitude and longitude for Kundli and astrology features.
- Account details: Google profile data, WhatsApp/mobile login data, email, display name, profile image, blue tick status and login timestamps.
- Saved data: saved Kundlis, saved numerology profiles, preferences and generated report access records.
- Payment and order data: Razorpay order/payment IDs, feature names, amount, currency, payment status, consultancy, palm reading, donation and fulfilment details.
- Numerology and compatibility data: names, dates of birth, business name, owner name, vehicle number, scores and submitted goals.
- Community and safety data: posts, comments, likes, messages, blocks, safety reports, reported-content snapshots, moderation status and related account identifiers.
- Technical data: cookies, session data, browser/device information, IP-derived logs, security logs and error logs.
3. How We Use Information
- To generate astrology, numerology and related reports.
- To save profiles, restore user sessions and provide account features.
- To process payments, verify access, fulfil orders and respond to support requests.
- To operate community features and moderate harmful content.
- To prevent fraud, abuse, duplicate access issues and technical failures.
- To improve platform reliability, design, security and customer support.
- To comply with legal, tax, accounting, payment gateway and regulatory obligations.
4. Sharing and Third Parties
We do not sell your personal data. We may share limited information with service providers who help operate GrahaDisha, including payment gateways, hosting, authentication, messaging/OTP providers, astrology calculation APIs, AI-assisted interpretation providers where used, email/support tools, analytics/logging and legal/accounting advisors. Only information reasonably necessary for the requested service should be sent.
We may disclose information where required by law, to enforce our Terms, protect users, investigate fraud or abuse, address child-safety reports, or respond to lawful requests.
5. Payments
Payments are processed by third-party payment providers such as Razorpay. GrahaDisha stores transaction references, amounts, feature names and payment status. We do not store full card numbers or sensitive payment credentials on our platform.
6. Public and Community Content
Community posts, comments and related profile display information may be visible to other users. Do not post private, sensitive, illegal or third-party personal information. We may hide or moderate community content for safety, legal or policy reasons.
7. Cookies and Sessions
We use cookies and sessions for login, saved guest data, security, preferences and payment/access continuity. Disabling cookies may affect account login, saved profile import, payment flows and report access.
8. Security and Retention
We use reasonable technical and organisational safeguards to protect data. No internet service can be guaranteed fully secure. We retain data for as long as needed for service delivery, user account management, support, legal compliance, fraud prevention and business records.
9. Your Choices and Rights
You may request access, correction or deletion of your personal data, subject to verification and legal retention requirements. Some payment, tax, fraud-prevention, moderation and transaction records may need to be retained even after deletion requests.
10. Children and Age-Restricted Features
General astrology and educational areas are not intended to replace parental, medical, legal, financial or professional judgment. A parent or guardian should supervise a minor’s use of general features and payments.
Soulmate matchmaking, discoverable profiles and private member messaging are strictly limited to adults aged 18 or older. We use the submitted date of birth to prevent minors from activating those features. Child-safety reports are handled under our Child Safety Standards.
11. Updates and Contact
We may update this Privacy Policy as the platform changes. For privacy requests or grievances, contact us through the Contact page or support channel shown on GrahaDisha.
Operator: CodeReveal Private Limited.